Terms of Use

1. Acceptance of Terms

By accessing or using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website.

Aqualem Bathroom Canada Inc. (“Aqualem”) reserves the right to modify these Terms from time to time without prior notice. Changes become effective upon posting on the Website. Your continued use of the Website constitutes acceptance of the updated Terms.

2. Website Information

This website provides general information about products, finishes, collections, company information, showroom contacts, and support resources of Aqualem. The website content is provided for informational purposes only and may be updated, corrected, or removed at any time.

3. Product Information

Product images, specifications, finishes, technical drawings, availability, and related documents provided on the website are for reference only. Actual product appearance, finish tone, dimensions, and availability may vary. Please confirm actual product details with Aqualem or its authorized dealer before specifying, purchasing, or installing a product.

4. Account Projects and Worksheets

Account Projects, including any browser print preview or file saved as a PDF, are user-created product-selection worksheets. For greater certainty, Account Projects are not quotations, orders, invoices, offers, purchase contracts, approvals, or commitments of Aqualem, and they do not reserve products, inventory, pricing, or availability.

Project product details and prices are resolved from the catalog snapshot published with the current website deployment; they are not a real-time database quote. Prices are shown in Canadian dollars and may change from time to time. A generated timestamp records when the worksheet was prepared does not guarantee that a price or product remains available.

Products using current Special Offer pricing are identified as “Special Offer.” Any price or amount shown excludes taxes, shipping, delivery, installation, and any other charges unless Aqualem expressly confirms otherwise in a separate written quotation or agreement.

5. Installation and Codes

Website content, manuals, and technical documents are not a substitute for professional advice. Products should be installed by qualified professionals and in accordance with applicable plumbing codes, building codes, local requirements and other applicable codes.

6. Intellectual Property

All trademarks, logos, product names, photographs, graphics, text, and other materials on this website are owned by or licensed to Aqualem unless otherwise stated. You may not copy, reproduce, modify, distribute, or use these materials for commercial purposes without prior written permission from Aqualem.

7. Third-Party Links

This website may link to third-party websites, including social media platforms, map providers, dealers, or other external resources. Aqualem is not responsible for the content, policies, security, or availability of third-party websites.

8. Account Access

Certain areas of the website may be available only to approved designers, dealers, or trade partners. You are responsible for keeping your account credentials confidential and for any activity under your account.

9. Warranty and Support

Warranty information is provided separately and may vary by product, finish, use case, and applicable conditions. These Terms of Use do not replace Aqualem's product warranty terms or any written agreement with Aqualem, and in the case there is a conflict between the Terms of Use and those in the warranty agreement or other written agreement, the terms in the warranty agreement or other written agreement shall prevail.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Aqualem is not liable for damages arising from your use of this website, reliance on website content, or use of linked third-party resources.

11. Use of Website

You may use the Website only for lawful purposes and in accordance with these Terms. In particular, you agree not to use the Website to:

1. violate any applicable law or regulation;
2. interfere with the operation or security of the Website;
3. attempt unauthorized access to any portion of the Website;
4. upload viruses, malware, or harmful code;
5. use automated means to scrape, harvest, or collect information from the Website without authorization; or
6. use the Website in a manner that may damage Aqualem’s reputation or business.

12. Governing Law

These Terms of Use are governed by the laws of Alberta and the federal laws of Canada applicable therein. You agree to attorn to the jurisdiction of the courts of Alberta to resolve any dispute relating to this website or these terms, unless applicable law requires otherwise.

13. Contact

If you have questions about these Terms of Use, please contact us:

Aqualem Bathroom Canada Inc.
Email: info@aqualem.ca