WHERE TO BUY
Need more information about a product or finishes?
Have a question for a designer?
Interested in making an appointment to visit our local Showroom?
Send us a message here and our direct sales team will get back to you shortly.
Limited Lifetime Warranty
All Aqualem’s products carry a Limited Lifetime Warranty to the original purchaser to be free from defects in material and workmanship for as long as you own your home.
The non-metallic material is excluded from this warranty. All finishes on drain assemblies are excluded. Uncoated (unfinished brass/living finish) products are only warrantied for the mechanical parts, not the finish. Painted color on handles, shower heads, faucet drains and shower hoses are limited to one year warranty. The use of any lead-based acidic curing adhesive, plumber’s putty or mastic will void this warranty. Any damage due to improper installation, abuse, misuse or accident will also void this warranty. Cleaning faucets with abrasive or chemical cleaners will void the finish warranty. Neglecting faucets when repair is needed voids the warranty. Warranty will only be honoured to the original consumer/purchaser with proof of purchase / dated receipt. If a defect is found under normal residential installation, we will, at our election, repair, provide a replacement part, or entire product or make an appropriate adjustment.
Aqualem is not responsible for labor charges, installation, shipping or other consequential costs.